Gartner® Report

Top Strategic Technology Trends for 2024

“Technology disruptions and socioeconomic uncertainties require a willingness to act boldly and strategically enhance resilience over ad hoc responses. IT leaders must ensure calculated risk and reliable investments to sustainably enable both internal and external value creation.”

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Opportunities

  • “Generative and other types of AI offer new opportunities and drive several trends. However, deriving business value from the durable use of AI requires a disciplined approach to widespread adoption, in combination with attention to the risks.”
  • “Elements such as software development, workforce empowerment and application functions can greatly benefit from augmentation functions through tools that enable self-service, automation and AI-driven responsive experiences.”
  • “Delivering the full potential of technology investments past and future requires investments in AI trust, risk and security management, improvement of exposure management maturity and a fundamentally sustainable approach to technology use.”
  • “Additional opportunities for competitive differentiation arise from organization wide orchestration of tailored developments through platform engineering, use of industry-specific cloud platforms, and new customers in the form of bots, algorithms and devices.”

 

Gartner, Top Strategic Technology Trends for 2024, 16 October 2023, Bart Willemsen, Gary Olliffe, Arun Chandrasekaran

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